Cookie Policy
Last updated: May 2026
Cloud Sentry (formerly STR Consulting LLC, "Company," "we," "us," or "our") uses cookies and similar tracking technologies on the Cloud Sentry Marketing Site (cloudsentry.com), the Cloud Sentry Knowledge Base (help.cloudsentry.com), and the Cloud Sentry Support Portal (support.cloudsentry.com). This Cookie Policy explains what cookies are, how each property uses them, and your choices regarding their use. These properties are served on different hosts and set their cookies independently; a cookie set on one host is not shared with the others.
What Are Cookies
Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work more efficiently, to provide a better user experience, and to supply information to the website owner. Cookies may be "persistent" cookies, which remain on your device until they expire or you delete them, or "session" cookies, which are deleted when you close your browser.
How We Use Cookies
We use the following categories of cookies on our website:
Essential Cookies
These cookies are strictly necessary for the operation of our website. They enable core functionality such as page navigation, access to secure areas, and form submissions. The website cannot function properly without these cookies, and they cannot be disabled in our systems.
Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. We use analytics cookies to measure the number of visitors, identify which pages are visited most frequently, and understand how users navigate the site. This information helps us improve the performance and content of our website.
Functional Cookies
These cookies enable enhanced functionality and personalization, such as remembering your preferences, language settings, or region. They may be set by us or by third-party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these features may not function properly.
Third-Party Cookies
In addition to our own cookies, we may use cookies set by third parties to help us analyze website traffic and user behavior. These third-party services include, but are not limited to, Google Analytics and similar web analytics platforms. These services may collect information about your online activities over time and across different websites. We do not control these third-party cookies, and their use is governed by the respective privacy policies of those third parties.
Support Portal Authentication Cookie
When you sign in to the Cloud Sentry Support Portal, we set a single first-party cookie on the Support Portal host that identifies your authenticated session. The cookie is strictly necessary for the Support Portal to function for signed-in users and is not used for advertising or cross-site tracking.
| Attribute | Value |
|---|---|
| Name | cs_support_session |
| Purpose | Identifies your authenticated session on the Support Portal so we can show your tickets, approvals, and policies without prompting for sign-in on every request. |
| Host | support.cloudsentry.com |
| Category | Essential (strictly necessary) |
| Attributes | HttpOnly; Secure; SameSite=Lax. The cookie value is signed with a server-held secret so it cannot be forged client-side. |
| Lifetime | Expires after 30 minutes of inactivity (idle timeout) and after 14 days from initial sign-in (absolute lifetime), whichever comes first. |
If you block this cookie, you will not be able to remain signed in to the Support Portal; pages that require authentication will redirect you back to the sign-in page on every request. Unauthenticated request submission, where offered, will continue to work without the cookie.
Managing Cookies
Most web browsers allow you to control cookies through their settings. You can typically configure your browser to refuse all cookies, accept only certain cookies, or notify you when a cookie is being set. The method for managing cookies varies by browser, so please consult your browser's help documentation for specific instructions.
Please note that if you choose to block or delete cookies, some features of our website may not function as intended, and your user experience may be affected.
You can also opt out of certain analytics cookies by visiting the opt-out pages provided by the respective analytics service providers. For example, Google provides a browser add-on to opt out of Google Analytics tracking.
Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in the cookies we use or for other operational, legal, or regulatory reasons. We will post the revised policy on this page and update the "Last updated" date. We encourage you to review this policy periodically to stay informed about how we use cookies.
Contact Us
If you have any questions about our use of cookies or this Cookie Policy, please contact us at:
Cloud Sentry
84 W. Broadway Ste. 200
Derry, NH 03038
Email: contact@cloudsentry.com
Website: cloudsentry.com